7 Business Lessons of the Prodigal Son

You’ve probably heard of the prodigal son, and you probably also know it originates from a story Jesus told. (you can read it here)

What you probably don’t think about is how it relates to your company.

Oh boy, does it.

Here are lessons from this story that we can apply to business today:

1. The son wanted instant gratification.
‘Father, I want right now what’s coming to me.’
It’s part of human nature. We want what’s coming to us NOW. Employees are no different. Don’t expect them to easily embrace long-range goals and rewards.

2. The father let his son make a mistake.
“So the father divided the property between them.”
We spend so much time, energy and other resources saving people from their mistakes or preventing them from failing that we keep them from learning the lessons that come along with the experience.

Counter the question, “Can I afford for him to make this mistake?” with “Can I afford for him to not learn the lesson?” Mistakes are investments.

3. The son knew he could return.
I’m going back to my father.”
We join this story in the middle of life. The father has raised his sons with a knowledge of who their daddy is. He is not unforgiving. He will let them return.

Do you instill that same confidence in your employees? Do you dispense grace or punishment?

4. The son was greeted before he got to the door.
“When he was still a long way off, his father saw him. His heart pounding, he ran out, embraced him, and kissed him.”
In the culture of Jesus’ time, someone like this prodigal son would be shamed as he tried to re-enter his home town. The father knew this. He beat the accusers to the punch by running to his son before they could judge him.
Do you leave your employees to the wolves when they make a mistake? What if you beat the accusers to the punch? Show acceptance before they can judge.

5. The father did not demote his son.
“Put the family ring on his finger and sandals on his feet.”
If we assign someone to a role in our company, does one mistake (even a huge one) mean they would perform better in a lesser role? Like lesson #2 states, maybe they learn from the mistake. Maybe now they’re even better suited for the role they’ve assumed.

6. The older brother was embittered.
“The older brother stalked off in an angry sulk and refused to join in [celebrating his brother's return].”
Be prepared. Forgiveness may upset competent coworkers. Those who feel they don’t need grace may not be happy when others receive it.

7. The return was celebrated.
“We’re going to feast! We’re going to have a wonderful time!”
Do you celebrate the lessons learned? Do you celebrate risks taken? Mistakes do not necessitate failures. Celebrate growth. Celebrate the community that stimulates growth.

The Prodigal and the Prodigy

When hiring, Employers and managers probably believe recognizing untalented people is one of their largest concerns.

I disagree.

Untalented people (or better said, people whose talents aren’t a good fit) are fairly easy to identify. So, you can hire talented people most times.

So, it seems obvious that the issue is hiring people with the right talents doesn’t it?

Wrong again.

A few selective questions solve that issue.

So what do I believe is the true issue? Recognizing and addressing prodigals.

Prodigals aren’t untalented – they’re wasteful. That’s the definition of a prodigal, someone who wastes what they HAVE.

When hiring, we strive to find the prodigy full of talent and potential. What we fail to recognize is there is a fine line between someone who HAS talent and someone who WASTES it.

There’s not much separating the prodigy from the prodigal. The good news is there’s not much separating the prodigal from the prodigy either.

The Cracks

We are insanely driven to keep stuff from slipping through the cracks.

Can you say “Six Sigma?”

TiVO?

Voicemail?

How often do you check your junk mail folder for important messages? (it’s a weekly ritual for me)

Here’s the question:  Is life supposed to be more porous than we make it?  How about business?

Maybe we miss out on the important moments and opportunities because we’re too busy with what should have slipped through the cracks.

Respect for People

I had a conversation with someone who was venting about her boss’ rude behavior.  He berated her for being late (even 5 minutes), overworked her during the day, and failed to ever show appreciation.  This person is a hard worker, so I trust she’s not exaggerating.

My response to her was, “Respect for people is respect for people.  If he’s that way with you, then he likely doesn’t respect customers or his own family either.”

She found it to be more profound than I did.  In a conversation a week or so later, she spouted off at me, “Respect for people is respect for people.”

Maybe there’s something to that.

Don’t Forget the Change

People are rarely, if ever, satisfied.

We’re not satisfied with fast food customer service, politicians, football officials, nor the price of gas.

Most of all, we’re not satisfied with ourselves. Not with our weight, our salaries, our homes and cars. We’re not satisfied with the time we have for exercise, for fun, for friendships and family.

And we’re ready to change.

What does your product do to change me? How does your store, church, firm, agency, book, movie, music, PowerPoint preso, shoe, gym… help me make the changes I so badly desire?

I think most don’t help us change.  I think too often, they simply manage to help us maintain the status quo.

Is that enough?

Marginal Ideas

As the pace of life picks up, it is hard for us to find space in our days.  It seems as though time gets gobbled up by tasks and to-dos.

Many of us find personal time for ourselves.  We’ll watch our favorite TV show or simply listen to talk radio on our commute home.

So, we end up spending all of our time executing ideas or hearing others’ ideas.  When do we spend time generating OUR ideas?

There has to be space.  There have to be margins.

Ideas are found in the margins of life.  The time we have to reflect on our experiences.  Yet, too often, we are driven through a life crammed full of hearing, seeing, and attempting to live up to others’ ideas.

Challenge
Commit yourself to doing one thing this next week that will create idea margin in your life.

Turn off the radio during your commute
Get up 30 minutes earlier for meditation/prayer
Schedule yourself 15 minutes after meetings for reflection and note-taking
Carry a notebook with you in which you can write down ideas

When we don’t make margin for ideas, we marginalize their value.