by dustin | Oct 24, 2008 | Customer Experience
When you hear “customer loyalty,” what do you imagine? The Happy Couple The customer gleefully spending all their money with you out of some sense of belonging. The Ol’ Ball & Chain The customer is locked into a relationship with you because of...
by dustin | Oct 10, 2008 | Tulsa, Word of Mouth
I just want to give thanks today: Thanks to you for reading my blog. I’m grateful for my audience, no matter how small. Thanks to David Walker and the folks who put on Tulsa Techfest this week. They did a great job organizing a very impressive event. Thanks to...
by dustin | Oct 10, 2008 | brand you, human spirit, Personal Brand, Persuasion, Professional Development, Society
Last night, I attended a meeting held by my daughter’s teacher. She was explaining the structure of the class and led us through some sample exercises she uses with the students. Occasionally, she called upon us parents for volunteers to read or give answers. I...
by dustin | Oct 3, 2008 | Creativity, human spirit, Ideas
Brian Clark at Lateral Action put together a great list of Tyler Durden’s 8 Rules of Innovation. The list is based on statements by Brad Pitt’s character in Fight Club. Below is my favorite: Tylers Eighth Rule of Innovation: This is your life, and its...
by dustin | Oct 3, 2008 | Creativity, human spirit, Ideas
Brian Clark at Lateral Action put together a great list of Tyler Durden’s 8 Rules of Innovation. The list is based on statements by Brad Pitt’s character in Fight Club. Below is my favorite: Tylers Eighth Rule of Innovation: This is your life, and its...
