by dustin | May 9, 2014 | Personal Development, Personal/Family, Society
It didn’t. And yet there are months of media coverage leading up to the event. There are also months of coverage following, rating each team’s choices and the resulting impact. Who got the “steal” of the draft? Who wasted their pick? I have...
by dustin | May 7, 2014 | Personal Development, Professional Development
Greek mythology tells us how Sisyphus tricked the gods (cheating Death twice). As punishment, he was sentenced to roll a huge rock, which required extreme effort, to the top of a hill every day. Upon reaching the top, the rock would roll back down and Sisyphus would...
by dustin | May 5, 2014 | Business Management, leadership, managing people, Teamwork
If you are, or have been, part of a team, you’ve probably had times where it seems the team is in a rut. Or maybe you inherited a team and know you need to make some changes and improve performance. Where do you start? Here are five ways leaders can form (or...
by dustin | May 2, 2014 | Business Management, Customer Experience, Teamwork
#83266580 / gettyimages.com “I don’t know anything about that.” That is the phrase I heard three times as I talked with a government agency this week. I had faxed a document the week before and waited 48 hours (which they said were necessary for the...
by dustin | Apr 30, 2014 | Creativity, managing people, Teamwork
Years ago, the clever word-of-mouth marketing expert John Moore of Brand Autopsy claimed Starbucks baked marketing into their business model. Starbucks helped to popularize the “New Marketing” ethos of spending marketing dollars on making better customer experiences...
