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The 5 Es of Branding

I’m working on a client presentation for next week. In the process, I’ve developed what I call the 5 Es of Branding: Management must Establish the brand. Employees must Extend the brand. Customers should Experience the brand. The public should Experiment...

Lost My Head(er), Need a New Photo

I’m breaking a rule and updating on a non-Friday. Well, I upgraded WordPress today and lost my customized header code. Jens had recommended a new image anyway, so I’m in search for a new “Casual Friday” photo. I thought I’d try going Open...